Privacy Policy
This Privacy Policy describes how Kholodia (accessible from kholodia.com) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:
Device Information: Browser version, IP address, time zone, and cookie information.
Order Information: Name, shipping address, billing address, payment information (including cryptocurrency wallet details), email address, and phone number.
2. How We Use Your Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, such as our e-commerce platform (WooCommerce) and our payment gateways (like Cryptomus) to securely process your payments.
4. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shaarani1@kholodia.com